Quality

ISO – International Organization for Standardization 9001 is being revised — again. But this time, the new Draft International Standard (DIS) does more than adjust a few commas. It signals a shift in mindset. No, the structure isn’t changing. The familiar framework (Context–Leadership–Planning–Support–Operation–Evaluation–Improvement) remains untouched. But the emphasis, the language, and the expectations? They’re evolving […]